If you’ve searched for “Agarwal Packers and Movers” while planning a move in India, you’ve probably noticed something confusing: there isn’t just one company by that name. There are at least two large, nationally operating businesses — Agarwal Packers and Movers Ltd. (APML) and Agarwal Packers and Movers – DRS Group — both using near-identical branding, and both claiming to be the “original” Agarwal Packers.
This isn’t a rumor or a marketing gimmick. It’s a genuine, long-running commercial and legal dispute, and it matters to you as a customer because the two companies are separately owned, separately managed, and have very different track records depending on who you ask. Here’s what we found after digging through company histories, court records, and customer feedback.
A Quick History: How Two “Agarwal Packers” Came to Exist
Both businesses trace their roots to the same family of movers that started in the 1980s, but they grew into two distinct corporate entities:
- APML (Agarwal Packers and Movers Ltd.) describes its founding around 1987, started by Ramesh Agarwal and Rajender Agarwal as a household goods carrier. Over the decades it grew into one of India’s largest relocation companies, with a corporate office structure and a registered “Ltd.” company name.
- Agarwal Packers and Movers – DRS Group traces its origins to the mid-1980s, credited to Dayanand Agarwal, who reportedly started with a single vehicle before building out DRS Group’s logistics and packing operations. DRS Group’s registered office is listed in Secunderabad, Hyderabad, Telangana.
Because both trace back to the same extended family and industry roots, and both use “Agarwal Packers and Movers” prominently in their branding, everyday customers searching online or getting cold calls genuinely cannot tell them apart without digging into the fine print — which is exactly the problem.
It’s Not Just Branding — There’s Active Litigation
This isn’t only a matter of two competitors sharing a similar name by coincidence. Agarwal Packers and Movers Ltd. has actively pursued trademark infringement cases in Indian courts against parties it says are misusing the “Agarwal Packers” name and trademark:
- In April 2025, the Delhi High Court granted a temporary injunction to Agarwal Packers and Movers Ltd. against a website called “aggarwalmoverspackers.in,” which the company said was impersonating it. The court restrained the operator from using the “Agarwal/Aggarwal” name to imply any association with APML, ordered the domain suspended, and directed telecom blocking of associated phone numbers and UPI IDs.
- APML has also litigated against Google in the past over its trademark being used as a paid keyword in Google Ads, arguing this diverted customer traffic to rival movers advertising under similar names.
- Separately, APML has been a party to multiple consumer court cases (District and State Consumer Disputes Redressal Commissions) over damaged, lost, or delayed shipments — which is common in this industry but worth knowing about.
None of the litigation we found is a direct “APML vs. DRS Group” trademark suit specifically naming DRS Group as the infringing party — the cases we could verify targeted smaller copycat websites and operators using similar names. But the pattern shows APML actively fighting name confusion in the packers-and-movers space, and DRS Group has operated under the “Agarwal Packers and Movers” name for decades as a separate, established company in its own right — not a fly-by-night impersonator.
What Customers Actually Report
Reviews for both companies are genuinely mixed, and honestly, that’s true of most large moving companies in India — the industry as a whole has a high complaint rate. A few patterns worth flagging:
- On platforms like Trustpilot and MouthShut, customers of both APML and DRS Group have reported issues including damaged goods, unresponsive insurance claims processes, and pricing that ended up higher than the initial quote.
- On community forums like Quora and Facebook groups, you’ll find strongly worded loyalty to each side — DRS Group customers warning people off APML, and APML customers warning people off DRS Group, sometimes using the “asli vs. copy” (real vs. fake) framing. Treat these debates skeptically; some read like organized brand-war comments rather than neutral advice.
- Genuine complaints for both companies tend to cluster around the same core issues: quotes that balloon on moving day, disputed damage claims, and slow or non-existent insurance payouts.
The honest takeaway: neither “DRS Group” nor “APML” is automatically the safe or unsafe choice purely because of the name. Service quality seems to vary by city, local franchise/branch, and individual crew more than by which of the two corporate parents you booked through.
How to Tell Them Apart Before You Book
If a company calls itself “Agarwal Packers and Movers,” don’t assume anything — verify it directly:
- Ask for the full registered company name and GSTIN. APML operates as “Agarwal Packers and Movers Ltd.” DRS Group operates as “Agarwal Packers and Movers – DRS Group,” registered out of Secunderabad. A legitimate operator will give you this instantly, in writing.
- Check the registered office address on the quote/invoice. Compare it against the company’s own official website, not a third-party listing.
- Search the exact phone number and booking ID the agent gives you, plus the word “complaint” or “scam,” before paying anything.
- Get everything in writing — the quote, the inventory list, the insurance terms, and delivery timeline — before you hand over an advance.
- Be wary of local or regional franchise names that borrow “Agarwal” branding loosely. Both APML and DRS Group operate through branches/franchises, and enforcement of naming and service standards can be inconsistent branch to branch.
- Don’t pay the full amount upfront, regardless of which “Agarwal” you’re booking. A partial advance with balance on delivery is the norm for legitimate movers in India.
The Bigger Picture for Indore Movers
If you’re shifting within or out of Indore, the DRS-vs-APML naming confusion is a useful reminder of a broader rule: the brand name alone should never be the deciding factor. Before booking any packers and movers company — Agarwal-branded or otherwise — verify their registration, read recent (not just curated) reviews, get a written itemized quote, and confirm insurance terms in writing.
At MoversIndore, we recommend getting quotes from at least three verified movers and comparing them line by line rather than relying on brand recognition alone — especially with names as widely used and litigated over as “Agarwal Packers and Movers.”
Disclaimer: This article is for general informational purposes based on publicly available company information, court records, and customer reviews found online at the time of writing. It is not a legal opinion, and it does not endorse or condemn either company. Moving company circumstances, ownership, and service quality can change — always verify current details directly with the company before booking.